PRIVACY POLICY
This Privacy Policy governs the manner in which This Website collects, uses, maintains and discloses information collected from Users (each, a "User") of this website ("Site"). This privacy policy applies to the Site and all services offered by Bob's Lock and Key Of Durango
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out an email form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. This applies to Users who text us on our business phone number for our services. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site and Company related activities. All Users personal information is only used in the course of our doing normal business and providing required locksmith services and no personal info, including name, address, email or mobile phone number will be shared or sold to third parties for marketing purposes or any other purposes outside of our company. All Users can request their personal information be deleted by contact us at, info@bobslockandkeyofdurango.com
Personal Phone Information
No Users mobile/landline phone information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories include text messaging originator opt-in data and consent; this information will not be shared with any third parties. All user’s personal info, including mobile phone number, will not be shared or sold to third parties for marketing purposes or any other purpose. All such information is stricktly confidential and used for our business purposes only so we can provide the best services possible to all Users.
Consent and Opt-Ins For Text Messaging
By providing your phone number and opting in to receiving text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly for our use and you are informed about the types of messages you will receive for the services required. Text messages will include our services and fees, setting appoinments or rescheduling, and billing payment reminders.
Opting Out of Text Messages
You have the right to Opt-Out of receiving text messages from Us at any time. To Opt out, you can reply "STOP" to any text message you receive from us. Alternatively, you can contact our customer service team directly to request removal from out text messaging contact list by phone or email at, info@bobslockandkeyofdurango.com
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Site may collect and use Users personal information for the following purposes:
- To improve our Site we may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails We may use the email address to send User information and updates pertaining to their invoice. It may also be used to respond to their inquiries, questions, and/or other service requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Or contact us at, info@bobslockandkeyofdurango.com
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site or company computers. Sensitive and private data exchange between Bob's Lock And Key and its Users/Clients happens over a secure communication channel with our internet and cellular provider companies.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to anyone. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
Changes to this privacy policy
The Site has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Site Administrator Contact Information;
info@bobslockandkeyofdurango.com
Bob's Lock And Key Of Durango
PO Box 3456
Durango, CO. 81302
970-385-4870
This document was last updated on 09/17/2024
